The Ohio Department of Medicaid communicated the dates of the phases for the EVV Claims Adjudication Process. Please see table below.
As of October 1, 2025, claims that require Electronic Visit Verification (EVV), billed to DODD, must have a matching EVV visit record. Claims that do not match will be denied for reimbursement and not paid.
The following services require EVV:
- Homemaker/Personal Care for Individual Options Waiver, or Level 1 Waiver
- Participant-Directed Homemaker/Personal Care for SELF Waiver
- Residential Respite (billed as 15-minute units)
Are you reviewing your weekly EVV report from DODD’s eMBS, Provider Weekly Reports, each Friday? Do you have discrepancies?
ODM and Sandata have various opportunities for training, support and assistance.
Additionally, an EVV Provider Lookup Dashboard has been created for providers as a tool.
Please see below for more information:
Electronic Visit Verification | Medicaid
Sandata EVV Provider Hotline information:
ODMCustomerCareEmail@Sandata.com, (855) 805-350
For details, see Frequently Asked Questions, or reach out to us!
If you have questions, please Email Our Service Team.
