When documenting services for eligible individuals, remember to capture every action, from phone calls and voicemails to composing and sending emails. Each interaction contributes to the total minutes of services provided each day.
The minutes of services are accrued over one calendar day to create units. The total number of minutes provided during the day is divided by 15 to create units; one additional unit is added when the remaining number of minutes is eight or greater minutes.
This highlights the importance of meticulous documentation—every minute matters!
Your thoroughness ensures accurate records and supports the continuity of care.
If you have questions about anything TCM-related, please contact us at TCMTeam@medicaidbillingsolutions.com.
