When writing your case notes, always remember to follow R.A.P.
- Reason: Why did the contact occur?
- Action: What action was taken during the contact?
- Progress/Outcome: What was the result or outcome of the contact?
TCM case notes should clearly document significant contacts related to an individual’s services. Ensure your notes provide a clear summary, so anyone reading them can easily understand what occurred and how continuity of care was maintained throughout the service provision.
If you have questions about anything TCM-related, please contact us at TCMTeam@medicaidbillingsolutions.com.
