SSA Boot Camp registrations are closed.

For late registrations, please contact:


“Great speaker and had a wealth of information to share. Very charismatic, energetic and intelligent.”

“Super session! Your high energy and presentation style is very effective.”

“Very informative and knowledgeable.”

“Strong motivator.”

“Very organized and structured, great information. Awesome speaker.”

Are you a new SSA?

Are you a Service and Support Administrator with less than three years of experience?

Do you supervise a new Service and Support Administrator?

Do you have the need for comprehensive training?

You are invited to participate in SSA Boot Camp. MCG and MBS will help you…


19 hours of professional development


Monday, January 30th, 9 am – 11:30 am
Thursday, February 2nd, 9 am – 11:30 am
Friday, February 3rd, 9 am – 11:30 am
Thursday, February 9th, 9 am – 11:30 am
Friday, February 10th, 9 am – 12:00 pm
Monday, February 13th, 9 am – 11:00 am
Monday, February 13th, 11 am – 12:00 pm

Over 1,500 SSAs have trained with this program over the past 15 years.

The SSA Boot Camp speakers are a group of dedicated professionals representing a diverse background in the DD industry.



KENNETH W. ALBERT, M.Ed., CPA, President MCG, Inc. – Mr. Albert has worked in the nonprofit and government accounting field for over twenty years. He has been an intricate part of the Ohio Medicaid programs since 1986. Mr. Albert has served on numerous committees assisting with the development of various programs for public and private organizations who serve individuals with disabilities. Mr. Albert is known as a dynamic speaker who is affluent on a wide array of subjects including programs, staff development, and finances.


SANDRA LANDERS – Owner of Medicaid Billing Solutions, having also served as Business Manager and Medicaid Services Manager for a number of county boards of DD. Joined by members of her staff who work in county and private provider DODD billing throughout Ohio

LARA PALAY – Co-Founding Partner at Aldridge Palay Consulting, and a clinical social worker in private practice

STEPHANIE SHANK – Former SSA, SSA trainer, and current Manager of Program Operations at the Clearwater COG

BARB SAPHARAS – Consultant, and Mentor-Trainer for The Learning Community for Person Centered Practices, who worked in county boards in many different capacities

LYNN TRAMONTANO – Former Workshop and Adult Services Director and current Financial Advisor for Edward Jones

SSA Boot Camp is designed to deliver hands-on, comprehensive, accurate, and usable information to new and existing SSAs. Through ground maneuvers, air maneuvers and war games, Boot Camp trained SSAs will come back to the county with an overall knowledge of the SSA job and the tools to work with confidence.

• Waiver services
• TCM and productivity
• Waiver match, PAWS & the importance of utilization
• History and future of DD services
• County board structure, rules and funding
• ISPs and ISP meetings
• SSA professionalism and meeting preparation
• Person Centered Thinking (PCT)
• Charting the Life Course (CtLC)
• Trauma and Individuals with I/DD
• Developing person centered outcomes
• Benefits and financial planning
• And much more!