The SSA is the bridge between the individual and their providers. Strong, collaborative relationships ensure the OISP stays aligned with the individual’s needs, goals and outcomes.
Billable TCM activities include:
- Communicating with providers about service delivery
- Gathering input to develop or revise the OISP
- Addressing provider concerns that impact the individual
- Monitoring to ensure OISP services are being delivered as planned
When the SSA and provider work together, the individual receives more consistent support.
If you have questions about anything TCM-related, please contact us at TCMTeam@medicaidbillingsolutions.com.
